Facilitation Skills

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What is a Facilitator?

A facilitator is many things:

• A consultant or trainer who designs work sessions with a specific focus or intent.

• An advisor to bringing out the full potential of working groups.

• A provider of processes, tools and techniques that can get work accomplished quickly and effectively in a group environment.

• A person who keeps a group meeting on track.

• Someone who helps resolve conflict.

• Someone who draws out participation from everyone.

• Someone who organises the work of a group.

• Someone who makes sure that the goals are met.

• Someone who provides structure to the work of a group.

• Someone who protects the work of a group from the overhead of a group.

 

What a Facilitator Isn't

• Changing the wording of a participant.


• Refusal to record an idea


• Getting involved in the content of the group work.


• Fixing the group (even in the most loving way!)


• Fixing the problem for the group.


• Attaching to outcomes.


• Judging comments of the group, liking some ideas better than others.


• Flip flopping the agenda and work processes.


• Manipulating people and behaviours through their own feedback.


• Monopolising conversation.


• Taking sides on issues or people.


• Being closed to group suggestions on the process.


• Trying to have all the answers.


 

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