Facilitation Skills

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During your training events you will want to employ some techniques that you can use with the group to get ideas out in the open and to manage concerns.

The technique you use will depend upon the number of people, the type of output required, the objectives and also group dynamics.

Here are some of the most useful ones, however – never be scared to make one up on the spot.

Around the group technique

A technique to encourage contribution toward group decision making.

The facilitator begins at one end of the table.

Each person is given the chance to say how he or she views the issue, state their idea, etc.

If a person chooses to say nothing in this round, he or she says "pass."

Each person should be satisfied that he or she had a chance to influence the decision and declare a willingness or unwillingness to support it.

The term consensus means that support is derived from each person feeling heard and understood.

This technique helps build and maintain group cohesiveness.

The Constructive Response

A technique used to create a product from breakout groups' individual products.

This is a very simple and very effective technique used by facilitators.

Basic Version:

Using the Go Around technique, have each person:

1. Say what they like about the idea or proposal under consideration, etc.
2. Next, ask each person to state their concerns.
3. Assist and encourage people to find ways to overcome the concerns.

Alternative Version:

This technique is especially valuable when a facilitator has a large group and must break them out into smaller groups.

When each team brings their proposal or solution back to the whole group, use the Constructive Response to examine each group's proposal. On the easel or chalkboard, list the likes and list the concerns with each group's proposal. Place them with that proposal on the wall or hang them together using easels.

When this is completed, the facilitator begins the process of having the group come up with the final product. One of two things generally happens:

1. The group combines the likes from each sub-group and there is no further need for the concerns lists.


2. The group combines all the likes from each sub-group and uses the concerns list as a check to make sure the group product has avoided anything that has caused concern to someone. If there is a concern, the group talks it out.

Take Five

A technique to accommodate different thinking styles or preferences and help discussions begin quickly and on-track.

Individuals have preferences in how they think and make decisions.

Some people, extroverts, prefer thinking out loud. Introverts prefer thinking silently.

The Take Five technique guarantees those with an introverted thinking style the time and silence they need for organising their thoughts.

Understanding others without trying to alter or judge their behaviour is an ability in itself. Allowing for differences maximizes each person's ability to contribute.
After you begin the session by stating the purpose for bringing the participants together, acknowledge the differing preferences or styles that people will be using during the session.

Tell them you'll use a technique that will accommodate their different thinking styles.

When assigning members to breakout groups, suggest each person take a few minutes (like five) to organise their thoughts and ideas.

They can make a written list if they wish.

You may ask participants to do this before the session begins and bring their notes. After this brief quiet period, the group then begins discussion.

This procedure permits those who need it, quiet time to organise their thoughts without distraction.

It's always advisable to provide advance information about a meeting. Extroverts don't need it and probably won't even read it, but introverts DO and WILL.

 

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